I can't begin to say enough good things about your company. I had an emergency and you were there! The young man you sent to install my boiler was the best. He did a great job and was so polite and helpful. It is not often that you can find the service your company provided today. Many, many thanks to you from our family.
Elisha D. Dowd
This letter is to thank you for a job well done, outstanding cooperation and extra efforts during the course of the entire Air Conditioning Construction Phase. You kept all established deadlines, worked very well with the entire construction team and produced a project that had zero items on the final punch list. It has been a pleasure to work with you and your staff on this project and I hope to have the opportunity to work with you and your company in the future.
As you are fully aware, this is the second heating system we have purchased and had installed by your company in the last couple of years. Both homes presented somewhat of a challenge. We wish to express our gratitude to you and your staff for a job well done. All aspects from the engineering and installation to the duct work, furnace, hot water heater to the smallest detail to taking the time to cover the flooring and cleaning after the work was completed and carried out in a friendly and professional manner. It is reassuring to know that your company takes the time to make sure the customer gets what he / she pays for and in your case, more so. We will definitely recommend your company for any air conditioning and heating needs to all our friends and those who need your services.
I recently had my air conditioning and furnace installation done at my home and I would like to commend the excellent demonstration of this installation. The crew were professional and made sure that the job was done right and ensured that I was comfortable with the new equipment. What a great experience!!! Thanks.
You asked that I report back to you concerning my satisfaction with the furnace and coil replacement at my home. I am very satisfied and all is working well. My home is comfortable. Your staff was courteous, clean and professional. No mess and no trouble. Thank you for a job well done. I will pass the word around.
I contacted Pro Temp of Illinois this summer during an unbearable heat streak. Our air conditioning unit hadn't been working well for several years and it was finally time to bite the bullet and get it taken care of. Within 10 minutes of discovering them from their website someone was kind of enough to squeeze me in between appointments by the next day.
Pro Temp of Illinois provided multiple options to work with our budget, were honest and did not try to up-sell us on unnecessary gizmos. They replaced our old air conditioning unit with a Lennox Signature Series called XC25 and provided an unbeatable price towards the purchase of the AC Unit as well as its installation. Within a few hours the new unit was in place and our home was cool and comfortable! For the first time in years! The Pro Temp staff were such a pleasure to work with and made the process quick and simple and now I have a unit that I can sense the neighbors are a bit jealous of.
ROUND 2 with Pro Temp of Illinois: Our heater went out last week during the Christmas holiday and we had a full house of freezing guests! I immediately thought of Pro Temp of Illinois and reached out to them. First they suggested that I switch the furnace off and then back on and then try the heater again. This unfortunately didn't do the trick so I had to call back to set an appointment. Long story short we ended up having to purchase another Lennox based system (furnace) called the SLP98UH. They came prepared and were out the door pretty quickly. I guess that happens when you are dealing with professionals who know what they are doing!
I am amazed by the honesty, graciousness and professionalism of the Pro Temp of Illinois team! Their prices are terrific and the workmanship extremely efficient! Thank you and bless you gentlemen!!
I want to thank you for a very fine job. Your crew had done everything just fine. Your men were on time this morning; they were courteous and did a good job. Each person that I've worked with at Pro Temp of Illinois has shown the greatest kindness and professionalism throughout the years and you have my sincere thanks.